For modern administrations
If we can measure it, we can manage it (see Kaplan, Norton).
Every organisation calculates its financial KPIs. However, these provide little insight about the future development of results as they are “backward-looking”. The soft facts which are decisive for a revenue forecast are hardly collected yet. Extraordinarily successful corporations such as Ritter Sport, Red Bull Media House, Raiffeisen and Palfinger as well as public-sector organisations which excel for their modern management – such as the SMZ Ost Donauspital Hospital in Vienna – use derPERFORMER to measure and improve the soft facts required to reach objectives with a forward-looking approach.
Dr. Lambert Gneisz, owner and CEO of PERFORMER GmbH: “We succeeded in bringing to the market an easy-to-use tool which delivers the facts and data that otherwise remain unseen. This way, potentials for improvement can be identified earlier and put to good use for improved performance.”
Keep it simple
Conventional surveys are unpopular with respondents because of their annoying scope and low frequency (“one-time surveys”). Moreover, due to their methodology they are not very effective in providing decision-makers with the current state of affairs and insightful information as to trends.
The number of questions used by derPERFORMER is low and they are always geared to individual needs. These questions are asked at relatively short intervals, to bring about a dialogue around three times a year. Due to the extremely small effort required and the excellent IT technology developed specially for the purpose, mood is surveyed almost in eral time and valuable new facts are generated. This improves results and reduces risks by early warning and timely action.
derPERFORMER is a universally applicable programme and service package tailored to the information need of management. It enables a quick diagnosis of moods and effective control of change processes in organisation or customer groups.
Can you use derPERFORMER for employee engagement surveys?
Of course! It is a highly innovative online dialogue tool and we can use it to do employee surveys in real time, on any topic, with any target group, in any language and frequency on your behalf. On paper, by e-mail or using a variety of media (“hybrid survey”).
The derPERFOMRER®-Index is a top-down KPI for executives to make developments visible – and comparable – at a glance, no matter how big the organisation is.
Once survey results are available, we will join foces with our partners to propose action to make up for deficits and strengthen strong points at request.
Modern organisations are about an upward spiral
Listening to clients who have used derPERFORMER will highlight the red thread: “We are looking for that upward spiral in which we keep identifying potentials for improvements and the opportunity to make these materialise in the short run. For this end, we need to know what is going on in our organisation – we need more information.” The tool derPERFORMER provides information as a basis for decision-making about what to do next. What could be more important?
Learn more about how the derPERFORMER programme is run.